Willow Mid Back Guest Chair with Black Leg Base

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Fabric Care & Cleaning Guide

Standard Cleaning

General fabric cleaning involves using a sponge for the removal of dirt and residue that has accumulated. Use a clean sponge to gently scrub the surface.

Daily Surface Cleaning

You can regularly clean the surface with a vacuum or light brushing. Before cleaning fabric, you should check for the industry standard cleaning code before you select a cleaning product. The cleaning product should be tested in an area that inconspicuous area to make sure there is no bleeding of color or shrinking of the fabric.

Cleaning Codes

The upholstery industry uses standard cleaning codes which consist of a letter that is usually found underneath the cushion. To summarize those codes:

• W = Clean with water
• S = Clean with solvents
• S/W = Combination of water and cleaning solvents
• X = Vacuum or brush only

Leather Care & Cleaning Guide

Standard Cleaning

For regular cleaning, the leather should be wiped off with a lint-free microfiber cloth that is clean and dry. You should never use furniture polish, window cleaners, cleaning solvents, oils, or saddle soap to clean leather. Do not use abrasives or hard bristle brushes to scrub the surface as they can scratch or cut the leather.

Spot Cleaning

If liquid has been spilled onto the leather, you should immediately apply a clean sponge or cloth to the wet area to soak up the spill. The cloth or sponge should be dry. Afterward, you can gently dab a soap and water mixture, free from detergents, onto the soiled area with a microfiber cloth. You should never rub or scrub leather. The leather should be allowed to dry naturally. If grease or oil has come into contact with the leather, you should use a clean cloth to dab away as much of the spill as possible then wait a day or two, allowing the stain to set or cure. Usually the leather will absorb the oils and the spot will disappear

Mesh Care & Cleaning Guide

Standard Cleaning

Vacuum off crumbs, dust, and dirt particles. Then wipe the mesh off with soap and water using a clean cloth.

Spot Cleaning

If stains still exist after using soap and water, you can dab the areas with a spot cleaner. Do not scrub or rub the area because it can fray the mesh.

Vinyl Care & Cleaning Guide

Standard Cleaning

Using a clean, lint-free microfiber cloth, apply soap and water to the surface while gently wiping to ensure the removal of any surface dust. Use a clean, dry lint-free cloth to dry off the area afterward.

Spot Cleaning

If there is heavy soiling on the vinyl, use a non-abrasive all-purpose cleaner to gently rub the area using a clean, soft, lint-free white cloth. Use a cloth damp with water to rinse the surface and then wipe dry with a clean, lint-free cloth.

Ink marks may be more difficult to remove. To clean ink off of vinyl, mix equal parts of rubbing alcohol and water and apply to a clean, lint-free cloth. Gently rub on the mark. This may have to be repeated a few times to remove the ink completely. Then use the standard cleaning procedures as a follow-up.

Plastic Care & Cleaning Guide

Standard Cleaning

To clean plastic surfaces, you should apply warm water and mild soap to a clean microfiber cloth. Use a cloth that is lint-free. In lieu of soap, an ammonia-based foaming glass cleaning solution may be used. Remove dust by gently wiping the surface. Wipe the surface dry with a clean, dry, lint-free cloth.

Spot Cleaning

If the plastic surface has marks, use a clean lint-free cloth dampened with a solution of mild soap and water. Rub the mark in several different directions until the spot disappears. Next, clean it using the standard cleaning procedures. If the mark is still visible, mix baking soda and water at a ratio of 3:1. Spread the baking soda paste over the stain or mark, then let it sit for 5 minutes. Don’t scrub the baking soda onto the surface as it can scratch the surface. Using a clean paper towel, wipe off the baking soda paste. Clean the surface with the standard cleaning instructions listed above. You may have to repeat the process.

Note: Don't use alcohol-based cleaners on plastic surfaces.

Chair Frames Care & Cleaning Guide

Wood

Standard Cleaning

You should use a lint-free cloth to dust off and shine wood at least once a week. You can use a slightly damp cloth to clean as needed, but always use a clean cloth to wipe the surface dry.

Spot Cleaning

Use an all-purpose cleaning spray or a mixture of water and mild detergent to wipe off the area. Then use a clean cloth to wipe the area dry. This may have to be repeated to get the desired results.

Note: Do not use products that contain alcohol, petroleum, or ammonia. Try to avoid furniture polish as long-term use can cause it to accumulate and leave a filmy residue.

Metal

Standard Cleaning

Use a non-abrasive cleaner, such as those used to clean windows on a clean paper towel or a lint-free microfiber cloth. Wipe the area clean using a dry paper towel or lint-free cloth.

Spot Cleaning

Follow the procedure for standard cleaning, but rub the areas where there are spots, grime, or stains that need to be removed. Wipe the area off with a clean cloth afterward.

Chrome

Standard Cleaning

Regular cleaning will keep chrome looking new. Use a clean cloth with warm, soapy water to wipe off the chrome. This will prevent dust build-up and residue from spills.

Spot Cleaning

If you have rust or dark spots on the chrome, ball up aluminum foil and dip it water then rub it against the spot to remove the rust or dark areas. Use the foil with the shiny side up. You can also apply alcohol or vinegar on the surface to brighten the chrome.

Polishing

Using a clean microfiber cloth, you can apply furniture polish or baby oil onto the surface. Rub it on the surface until you get the desired shine.

Casters

Standard Cleaning

Casters should be regularly cleaned to ensure they do their job correctly. They collect dust, lint, and dirt from the floor, which in turn keeps them from working properly. Use a mixture of mild soap and water on a clean, soft cloth to wipe the casters clean. Then use a clean, dry cloth to remove all residue and to dry the surface.

Limited Lifetime Warranty warrants to the original purchaser that products sold under the OfficeSource® brand shall be free from substantial defects in original material and workmanship under normal use in standard office conditions for the
periods listed below.

EXCEPTIONS TO THE LIFETIME WARRANTY ARE AS STATED BELOW:
• Seating: All usage based on a standard 40 hour work week.
• 24/7 and big and tall chairs have a limited 2 year warranty.
• Upholstery materials and foam are warranted against unusual wear and deterioration for 2 years and casters and gas
cylinders for all chairs are warranted against unusual wear and deterioration for 5 years.

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